Get in Touch
Have a question, suggestion, or want to partner with us? We would love to hear from you.
Common Inquiries
I found a bug or error in a test
Please send us an email with the test name, question number, and a screenshot if possible. We will fix it promptly.
I want to partner as a consultancy
We welcome partnerships with educational consultancies. Reach out via LinkedIn or email with details about your organization.
Can I request a specific test topic?
Absolutely. We regularly add new tests and writing prompts based on user requests. Let us know what topics you need.
My AI evaluation seems inaccurate
AI scoring is an estimate for practice purposes. If you notice a significant issue, contact us with your essay and the feedback received.
Additional Information
Location
Niagara College Toronto
Toronto, Ontario, Canada
Response Time
We aim to respond to all inquiries within 24-48 hours. For urgent matters, LinkedIn messages typically receive the fastest response.
Note: IELTS Online is an independent preparation platform and is not affiliated with the British Council, IDP Education, or Cambridge Assessment English.